Monday, July 11, 2016

A633.6.4.RB_PALUGODCAROLYN




After reflecting on the diagram “the vicious circle for leaders” and comparing it to my campus, I realize that my Director and I have fallen prey to this vicious cycle of a “leadership and followership charade” (Obolensky, 2014, p. 162 of 249).  Although there is a healthy amount of upward communication initiated by my Director’s behavior, we are both at fault for maintaining this circle alive.  Part of the issue is my Director’s micro-managing habits and need to control all aspects of the campus.  In her defense, she is also micro-managed and monitored by her leadership and her immediate supervisor also feels a need to control all aspects of the campuses under her direction.  I believe that the vicious cycle is something that trickles down from the top of the hierarchical pyramid.  It is difficult to pinpoint where the issue begins.  It is similar to the famous adage, “what came first, the chicken or the egg”.  She has a necessity to control and I lack self-confidence.  My lack of self-confidence causes me to make mistakes, causing her to lose trust in me, therefore she feels a need to take over and control.  When I make a mistake, the circle becomes more rigid with me now feeling that I need to counsel with her first for every decision, which causes her to question my abilities.  In issues that she feels have no margin for error, she feels a need to exert more control either by closely monitoring me, asking me to report back to her, or taking over completely.  I become more discouraged and lose initiative.  This is a pattern that we have fallen into at various points in the six years that we have worked together.  Most of the time, we have fallen into this cycle after a major crisis or major event.  For example, when my father died or when I got divorced, we slipped into the vicious circle for leaders.  In fact, we are now just coming out of one.  

The effects of this vicious circle are that it creates mistrust and doubt in our relationship creating an overall negative environment.  She becomes disillusioned with me and I become resentful of her behavior.  Neither of us is conscious of the fact that we are both responsible for creating and nurturing the circle.  Her need to retake control of certain aspects of my job make her less effective in hers since it takes time away from her specific duties.  I become less effective because I have to correct mistakes that I have made which affects the quality of my customer service and my relationship with my students.  

To create a new circle that would promote strong followership and even leadership at the lower levels of the organization would involve a general change of behavior on both my Director and myself (Obolensky, 2014).  Because we are a two-man team, I do not answer to anyone but her.  My organization follows a very strict chain of command.  A new circle that promotes followership and leadership at all levels would require that the leader analyze what level and state the follower is in (Obolensky, 2014).  For example, my Director would need to decide what skill/will state and what followership state I am in.  From that point, she can modify her behavior to move me into the next stages (Obolensky).  It is also my responsibility to adopt certain qualities of an effective follower.  Kelley (1988) suggests qualities such as self-management, commitment and purpose, building competence and traits such as credibility and courage.  In my case, I feel my skill is high but sometimes my will is lower.  This is due to how I manage my work/life balance and learn to deal with stressors both in my life and in my job.  My director also has to realize that when my will/skill is not adequate, it is not a reflection of my ability.  A “situation can change where in one moment a person is highly motivated and capable, and in the next due to a change of situation one or other of Skill/ Will can decrease” (Obolensky, 2014, p. 157 of 249).  During these moments in time my followership level is sitting at about a 3 or 4 depending on the task.  Some tasks I feel I need to seek recommendations before I exercise them and other tasks I feel more confident about and only seek approval before executing them.  Obolensky (2014) recommends that a leader strive to move their followers towards level 5 which is to “get on and inform in a routine way” (p. 159 of 249).  Obolensky (2014) recommends that leaders move their followers one stage at a time this way they build confidence.  Also, time for the leader and follower to adjust to the new stage is needed (Oblensky, 2014).  Since my Director knows my lack of confidence, she should allow me more freedom and flexibility and loosen the reigns.  This would help me gain more confidence in my decisions.  I know I have the tools and resources to do my job correctly, but the micromanaged environment has made me second guess all my decisions which in the long run cause errors.  

The end result of this new circle would promote more trust, greater confidence on my part and an improvement of our functions and services.  Although, as I mentioned I do not have contact with our other departments except through a parature system where we pose our inquiries through an electronic and have them answered via email by the appropriate department, this same circle could be imposed in any professional setting I find myself in.  

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